Leadership is theatre
SEPTET Web Site - Above former ENRON CEO, Kenneth Lay wears a Carmen Miranda costume, as part of
an extravagant Metatheatre gala (concentrated spectacle). CLICK
AND GO TO PAGES in MENU AT TOP or in this BOX
| ENRON EXAMPLES | DEFINITIONS |
| SEPTET DEFINITIONS | ENRON EXAMPLES |
| 1. Characters | 1. Characters |
| 2. Plots | 2. Plots |
| 3. Themes | 3. Themes |
| 4. Dialogs | 4. Dialogs |
| 5. Rhythms | 5. Rhythms |
| 6. Frames | 6. Frames |
| 7. Spectacles | 7. Spectacles |
OTHER ITEMS
|
|
Boje, D.
M. (2002a). Critical Dramaturgical Analysis of Enron Antenarratives and
Metatheatre. Plenary presentation to 5th International Conference on
Organizational Discourse: From Micro-Utterances to Macro-Inferences, Wednesday
24th - Friday 26th July (London).
http://business.nmsu.edu/~dboje/papers/ENRON_critical_dramaturgical_analysis.htm
Boje, D. M. (2002b) Enron
Metatheatre: A Critical Dramaturgy Analysis of Enron’s Quasi-Objects. Paper
presented at the Networks, Quasi-Objects, and Identity: Reintegrating Humans,
Technology, and Nature session of Denver Academy of Management Meetings. Tuesday
August 13, 2002.
http://business.nmsu.edu/~dboje/papers/enron_theatre_LJM.htm
Boje, D. M. (2002c) Theatres of Capitalism. Book being published by Hampton Press (San Francisco). Available until publication, on line, at http://business.nmsu.edu/~dboje/theatrics/index.htm (password is required).
THEATRES OF CAPITALISM is my new book which is being published as you read, by Hampton Press in San Francisco. I have put copy of the book on this website (you need a password for this). The book applies a dramaturgy analysis I call the SEPTET to several global spectacles (McDonaldization, Disneyfication, Las Vegasization, Post-11 Megaspectacle War on Terrorism, and Enronization. Click here to See Book on line THEATRES OF CAPITALISM
Leadership is dramaturgy that is accomplished in the SEPTET (7 dramatistic elements), by directing a cast of (1) characters, in strategic (2) plots, which create oppressive (3) themes. Leadership is produced, distributed, and consumed in (4) dialogs (in talk, in stories, and in discourses). Leadership affects and is affected by the temporal (5) rhythms (seasons, cycles, recurring patterns). Leadership is the championing some (6) frames (ideologies) over others. And, leadership is most of all the (7) spectacle theatrics (four types), a dynamic hybrid of (a) concentrated corporate culture theatre, (b) diffuse theatre on the global stage, the (c) integration concentrated and integrated, and the more and more frequent (d) megaspectacle of corporate scandal turned by media frenzy and spectator appetite into mass entertainment.

Kenneth Burke (1937, 1945, 1972) uses his Pentad
to say that Marx is too focused on grotesque and burlesque frames of
rejection; Burke prefers Nietzsche’s (1974/1887) more comedic frame of
acceptance (Boje, Rosile, Durant & Luhman, 2002) [See
Boje 2002a or b for references). Burke is always uncomfortable with Marx’s dialectic, which
only analyzes exploitation. Burke’s proposal is dialectic of frames of
acceptance against frames of rejection; in frames of acceptance we accept the
tragic and comedic circumstances and our powerlessness to change the system; in
frames of rejection actively resist what is considered grotesque or burlesque
forms of domination.
We can demonstrate Burke’s (1945) Pentad (act, scene, agents, agency, & purpose) and Aristotle's (3505 BCE) Poetics, in the field of leadership. Leaders, for example, (and followers) are characters (actors) in situations (scenes/spectacles) of organizing. The leaders (agents/characters) can enact revolutionary or bureaucratic behaviors (acts/plots) to seek changes in the situation (scene/spectacle), transforming it by their acts of dialog (agency) into either a liberatory or oppressive motivational milieu (purpose). Dialog in Burkean terms is the medium and the agency of transformation. For Aristotle dialog is rhetoric, important to communication, cooperation, and coordination (in Savall's SEAM terms).
We can add a seventh element (Frames) to the example, but must first define it. Burke (1972: 23) says, "many times on later occasions” he "regretted" not adding a sixth element (Frame) to his Pentad (act, scene, agent, agency, & purpose). Aristotle (350 BCE: 1356a: 2) in Rhetoric also addresses the concept of Frame, but does not list it as one of the Poetic elements. For Aristotle frame is “putting the audience into a certain frame of mind” (Rhetoric, 1356a: 2). Burke (1937 Attitudes Toward History), on the other hand, views frame as a more macro viewpoint, as dialectic between "Frames of Acceptance" and "Frames of Rejection." Voila, the Septet, defined in Table 1 in more critical postmodern turn.
My thesis is the Septet elements refuse to cohere (for long) in Metatheatre, and just will not resolve into narrative closure; the ‘cock-ups’ keep emerging (Gabriel, 2000: 60, 148) into more and more fragmentation. I have developed the Septet thesis elsewhere (Boje, 2002a, b), and will focus here on Metatheatre and its more antenarrative relationships.
Table
1: Poetic, Pentad, and Septet Grammars of Dramatis Personae
|
Poetic
(Aristotle) |
Pentad (Burke) |
Septet (Boje) |
|
1. Plot (or
Fable) |
1. Act |
1. Plots
– have become inter-plots, interconnecting pre-plots in networks, in the
middle of being worked out. |
|
2. Character (or
Agent) |
2. Agent |
2. Characters
– the cast of characters are in the middle of being enrolled, and
characters morph their persona in schizophrenic ways. |
|
3. Theme (or
Thought) |
3. Purpose |
3. Themes
– themes of oppression fan out in rhizomatic weaves, and are met by
themes of resistance. |
|
4. Dialog (or
Diction) |
4. Agency |
4. Dialogs
– obfuscating language and double-speak mixed with euphoric testimonials
and bland reassurances attain and shed meanings. |
|
5. Rhythm (or
Melody) |
5. Rhythms
– rhythmic resonances self-organize in chaotic patterns that refuse to
freeze, and often disintegrate what was just integrated. |
|
|
6. Spectacle |
5. Scene |
6. Spectacles
– spectacles are intertextual to other spectacles; they embed in
socio-economic contexts by decontextualizing and recontextualizing. |
|
* Frame of Mind
of spectator |
* Frames of
Acceptance/Rejection |
7. Frames
– Frames are ideologies that are in dialectic contest, resisting each
other, and refusing to synthesize. |
Key: * = Discussed, but not one of their main dramaturgical elements (Source of Table, Boje, 2002c). Appendix A offers re-readings of Aristotle, Burke, Boal, Freire, Debord, Best and Kellner, to set out the new Septet re-definitions.
Table 1 (above) is from paper Boje (2002a,b) which are on line (press here).
My contribution is to invoke Augusto Boal (1979) and Guy Debord (1967) to give Aristotle’s (350 B.C.E.) Poetics a more critical (postmodern) dramaturgy turn.[i] Without a critical dramaturgy perspective, a one-sided dramaturgy is likely to end in the kinds of mega-scandal that Best and Kellner (2001) call “megaspectacle” (Rosile, Best, & Boje, 2001). My approach to critical dramaturgy would reinvent Aristotle’s (350 BCE) six Poetics’ elements, and the ‘frame’ (1937) element that Burke (1972: 23) said he always wanted to append to Pentad (1945), and I unbundled two Aristotelian elements (rhythm & dialog) that Burke reduced to agency. This yields seven dramatis elements (plots, characters, themes, dialogs, rhythms, & spectacles), which I take on a critical postmodern theory turn informed by Boal, Debord, Best, and Kellner (See TAMARA Journal, 2001).[ii]Burke (1945: 231) aligns Aristotle’s (350BCE) six Poetics elements with the five dramatistic terms of the Pentad. Burke’s “plot would correspond to act,” “character would correspond to agent,” theme to purpose, dialog and rhythm combine in agency, and spectacle is classed under scene. Boal (1979) also bends Aristotle's Poetics, but takes it along a much more critical postmodern turn, while integrating Freire's (1970) Pedagogy of the Oppressed with Poetics into a Poetics of the Oppressed. Spectators can be invited to become actors on the stage, or actors can invade the audience. In Boal’s (1991) terms spectators become actors critically reflecting upon their complicity in situations of oppression as spect-actors.
Antenarrative is defined as a bet that a pre-story can be told and theatrically performed that will enroll stakeholders in intertextual ways that transform the world of action into theatrics; at the same time the antenarratives never quite get there. Antenarrative theory (Boje, 2001a) is closely tied to Kristeva (1980a: 36) and Bakhtin (1981), who suggest that each text has an intertextual “trajectory” that is historical and social (Boje, 2001a, O’Connor, 2002). And it relates to Fairclough’s (1992) critical discourse analysis, i.e. his advancing the idea that the intertextual trajectory is embedded in hegemonic struggle. Antenarrative shifts the focus narrative analysis from “what’s the story here” to questions of “why and how did this particular story emerge to dominate the stage?” Used as an adverb, "ante" combined with "narrative" or "antenarrative" means earlier than narrative. Story is an account of incidents or events, but narrative comes after and adds, more "plot" and tighter "coherence" to the story line. Antenarratives collect events and characters into their psychic economy. Antenarrative rhizomatic flight continues as long as there is context left to transform (Deleuze & Guattari, 1987). Antenarrative is about ontological ways of being in the world; it is not sensemaking, it is world making; antenarratives feed on new contexts, they consume contexts, they recontextualize.
Enron is Metatheatre, defined here as the TAMARA-esque contending, fragmented, simultaneous, and multiple theatres that constitute the global economy. Critical dramaturgy is enscripted in Krizanc’s (1981) play Tamara, which has simultaneous scenes occurring on multiple stages, and where spectators do not stay in their theatre seats, but walk and run to chase the actors from stage to stage in a network of plots and unfolding storylines (Tamara, 2001; Boje, 1995). Enron is theatrics in ways I think restructures capitalism; it is the Theatres of Capitalism (Boje, 2002a); it is the commodification of daily life in Theatres of Consumption (Firat & Dholakia, 1998); it is the theatre of Debord’s (1967) Society of the Spectacle; and it is the theatre of the Megaspectacle (Best & Kellner, 2001). There is not the space for a full literature review of organization theatre (see Oswick, Keenoy, & Grant, 2001). In brief, there are four main corporate theatre paradigms: (1) Goffmanesque metaphoric sociology of theatre (most applied in leadership studies); (2) Burkean/Shakespearean (organization life is theatre); (3) managerialist theatre (a technology managers purchase to control/motivate employees using professional actors & playwrights); and (4) Debord’s Society of the Spectacle theatre (spectacle façades to deceive investors). See Boje (2002 a, b) for more on this. (press here). For original work on TAMARA theatre analysis of Disney (See Boje, 1995 Tamara-land).
Metatheatre is defined as the TAMARA-esque evolution and revolution in dialectic cycles of theatric-integration and disintegration, the networking of simultaneous stage-crafted performances seeking to instruct and control spectators and actors; these erupt into more fragmentation. Each integrating attempt of leaders and directors to evoke spectacular theatre, to control the center stage, to enroll a cast of characters, that will influence spectators, soon disintegrates as the pull of multiple scripts, plots, and characters spin Metatheatre out of control.
Antenarratives is about the bet that a prestory can be told that will take flight and in theatrical performances enroll a cast of characters and spectators to willingly suspend disbelief. I contend that underneath Enron Metatheatre are competing Tamara-esque antenarratives, the stories-a-making, the Septet elements refusing closure.
My theory is that for Enron, an antenarrative rhizome process ends up in mega scandals packaged to entertain and re-educate us, but the Septet elements refuse to cohere; the force of Metatheatre to control and instruct in clever dialog and romantic plot is met by a counter-force in Metatheatre to disenroll characters, disintegrate plots into tragic-comedy, surface oppressive counter-themes and frames to the dominant play, and all the multiplicity of the poetic elements create disrupting rhythms, so that the spectacle decontextualizes, veering out of orbit. Metatheatre enrollment in galumphing Enron antenarratives took over a decade; a casting call signed up characters to play roles in eight intertextual antenarrative clusters we will analyze (Table 2); but it was unraveling from the very beginning in ways antenarrative theory makes clear.
|
TABLE 2: SEPTET ANALYSIS Sorted by Antenarrative Clusters of Organizational Identity |
||||
|
|
Antenarrative Cluster1
|
Antenarrative Cluster 2
|
Antenarrative Cluster 3
|
Antenarrative Cluster 4
|
|
SEPTET |
|
|
|
|
|
1. Frames |
Modern/Bureaucracy Acceptance-Passive |
Quest Rejection-Integrative |
Chaos/Complexity Acceptance-Transcendent |
Postmodernism Rejection-Disintegrative |
|
2. Plots |
An organization that has lost faith in itself and a fault developing
between upper and middle management |
Reorganization and downsizing into a cross-trained, yet still
bureaucratic matrix organization |
Conflict between incompatible organizational frames induces chaos in
bureaucratic system |
Attempts to release the iron grip of bureaucracy are largely thwarted,
although some humanism prevails |
|
3. Characters |
Lab Director and Section Chiefs |
New Lab Director and Downsize Survivors |
Management and Labor |
The Network, Old-School Managers, and Customers |
|
4. Themes |
Entrenched comic ambivalence toward an inefficient and inhuman organizational frame |
Reform via epic/tragic journey for survival of the organization. |
Didactic/Futurist promise by management out of touch with labor reality |
Grotesque view of the comforts of modernism |
|
5. Dialogs |
Monophonic: “The Director does not talk with you but at you…the
Division Managers only tell the Director what he wishes to hear.” The
Section Chiefs – the prime movers of all lab work – respond with a
memo of grievances. |
Hero’s call to action: “The Director’s vision only flows down
the hierarchy at annual evaluations. Survivors are not willing to buy into
all lab heroes…fat, dumb, and happy.” |
Random: “Goals aren’t necessarily the same…people knocking into
each other…much less communication in chaos style of management…it’s
hard to support goals they don’t know about.” |
Polyphonic voices falling on highly selective ears: “We are in
different cultures…we have no time to communicate…life in the lab has
not got to be like this.” |
|
6. Rhythms |
Repetitive cycle of institutional memory loss, apathy for change, and
reawakening. |
Transitional – the hope for rebirth of past success juxtaposed
against the reduced capacity due to downsizing the lower hierarchy |
Ideally self-organizing, but management causes
uncertainty in direction: “There’s turbulent behavior, you can’t
predict anything.” |
Transitional – “Old-School Managers squelch postmodern
trend…customers are part of resistance to change.” |
|
7. Socio-Economic Spectacles |
“Growth at the expense of present contracts. New projects are
purposefully underbid by the lab in order to get its foot in the door. Let
us be ethical in the way we handle our customers’ money.” |
“The first quest was technical and scientific and provided revenue
and employment…the change in the global economy and peace were not good
for defense contracts.” |
“We’ve tried to become more entrepreneurial…there are virtually
no unhappy customers anywhere…the lab is a very good team-oriented type
of business.” |
“We are in a precarious position. We have to look for ourselves and
be constantly looking for contracts. This does not benefit the group. It
leads to fragments and to individualism.” |
Table 2 presents examples of SEPTET analysis of Enron spectacles in paper by Boje, Rosile, Durant, & Luhman (2002).
ENRON METATHEATRE is
worked out at the example of the SEPTET of Leadership. You can click on
the menu at the top of this page to find definitions of Metatheatre, Metascript,
Quasi-Object (LJM & Raptors), and see the SEPTET elements applied to Enron
(i.e. characters, plots, themes, dialogs, rhythms, frames, &
spectacles).
The Metatheatre Intervention Manual is being published by the ISEOR Institute in Lyon, France. It applies Metatheatre and SEPTET to the Socio-Economic Approach to Management (SEAM).
Boje, David M. (2002c) LEADERSHIP IS THEATRE: Septet Elements of Enron's Leadership and Metatheatre. Accessed (put in date of access) at http://business.nmsu.edu/~dboje/septet
RELATED DOCUMENTS
Boje, D. M. (1995). Stories
of the storytelling organization: A postmodern analysis of Disney as
'Tamara-land.' Academy of Management Journal. 38 (4), 997-1035.
Boje, D. M. (2001a). Narrative
Methods for Organizational and Communication Research. London Sage.
Boje,
D. M. (2001b). Carnivalesque Resistance to Global Spectacle: A Critical
Postmodern Theory of Public Administration. Administrative Theory & Praxis.
Vol. 23 (3): 431-458.
Boje, D. M. (2001c). Global Theatrics and Capitalism. Presentation to Academy of Management Conference, Washington D.C., August.
Boje, D.
M. (2002a). Critical Dramaturgical Analysis of Enron Antenarratives and
Metatheatre. Plenary presentation to 5th International Conference on
Organizational Discourse: From Micro-Utterances to Macro-Inferences, Wednesday
24th - Friday 26th July (London).
http://business.nmsu.edu/~dboje/papers/ENRON_critical_dramaturgical_analysis.htm
Boje, D. M. (2002b) Enron
Metatheatre: A Critical Dramaturgy Analysis of Enron’s Quasi-Objects. Paper
presented at the Networks, Quasi-Objects, and Identity: Reintegrating Humans,
Technology, and Nature session of Denver Academy of Management Meetings. Tuesday
August 13, 2002.
http://business.nmsu.edu/~dboje/papers/enron_theatre_LJM.htm
Boje, D. M. (2002c) Theatres of Capitalism. Book being published by Hampton Press (San Francisco). Available until publication, on line, at http://business.nmsu.edu/~dboje/theatrics/index.htm (password is required).
Boje, D.M., Ann L. Cunliffe & John T. Luhman (2002). A dialectic perspective on the organizational theatre metaphor. Paper under review.
Boje, D. M. & G. A. Rosile (2002a). The Metatheatre Intervention Manual. To be published by ISEOR Research Institute of University of Lyon 2, France.
Boje, D. M. & G. A. Rosile (2002a). Theatrics of SEAM. Paper to be
published in Journal of Organizational Change Management Special Issue on
Socio-Economic Approach to Management (SEAM), guest edited by Henri Saval.
Boje, D. M., Grace Ann Rosile, Rita A. Durant & John T. Luhman (2002). Enron spectacle theatrics: A critical dramaturgical analysis. Under review at Organization Studies, for special issue on organization theatre.
Gabriel, Yiannis (2000). Storytelling in Organizations: Facts, fictions, and fantasies. London: Oxford University Press.
Krizanc, John (1981/ 1989). Tamara. Toronto, Ontario: Stoddart Publishing Co. Limited (Dates are for first and second edition).
Oswick, C., Keenoy, T. & Grant, D. (2001). Dramatizing and organizing: acting and being. Journal of Organizational Change Management, 14 (3), 218-224.
[i]
I began to articulate a Critical Postmodern approach in Boje, Fitzgibbon and
Thatchenkery (1996); See Alvesson & Deetz (1996) who discuss advantages
of integrating critical theory with postmodern theory; and See Best and
Kellner (1997, 2001) who have always done critical postmodern theory.
[ii]
Firat & Dholakia (1998) are equally important.
Their marketing studies of Theatre of Consumption are reviewed in Boje
(2002a). In addition Saner (1999, 2000) uses theatre in a more postmodern
way in his notion of Off-Off Broadway consulting.
Please contact dboje@nmsu.edu to offer suggestions that will develop the SEPTET of Leadership and Theatrics.
To Navigate this web site there are convenient menus at top (press here to go to top). The SEPTET elements menu gives basic definitions and examples of characters, plots, themes, dialogs, rhythms, frames and spectacles (the critical dramaturgy dimensions for any corporate theatre analysis). The menu on Enron applies the SEPTET to the Enron chronology and theatrics between 1985 and 2002. Links will take you to the Out of the Box leadership web site. Enjoy. CLICK AND GO TO PAGES in MENU AT TOP or in this BOX
| ENRON EXAMPLES | DEFINITIONS |
| SEPTET DEFINITIONS | ENRON EXAMPLES |
| 1. Characters | 1. Characters |
| 2. Plots | 2. Plots |
| 3. Themes | 3. Themes |
| 4. Dialogs | 4. Dialogs |
| 5. Rhythms | 5. Rhythms |
| 6. Frames | 6. Frames |
| 7. Spectacles | 7. Spectacles |
OTHER ITEMS
|
|